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TBC Specialised
Embroidery is a husband and wife partnership that started business supplying
embroidered clothing and giftware with an inland waterways theme to boating and canal
enthusiasts. Since then we have applied our design expertise to many other
themes and our customers range from individuals, through all types of clubs and
societies, to small businesses and associations.
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Work with our Customers
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Offer Flexible Contact Hours
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Because we undertake all of the
embroidery processes
ourselves from creating the pattern to machine testing
and producing the final product, we are able to ensure that the
garments we provide match your requirements and that the
embroidery design is suitable for its intended application.
Advice is given freely
and without obligation.
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Visitors
are welcome to our premises at any time during normal working hours of 9.30am
to 4.30pm, Monday to Thursday and at other times by appointment. Samples
of our stock range of polos, sweats and fleeces are available for inspection
along with examples of embroidery, printed ribbons and sublimation printed
products, plus our catalogue of stock designs.
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Use only High Quality Products
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Offer Free Digitising & Local Delivery
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All of
our clothing is branded and include labels* such as 'Fruit of the Loom',
'Gildan', 'Henbury', Kustom Kit', 'Jerzees', 'Result' and 'Uneek'.
On
casual wear we use as standard a 100% rayon embroidery
thread that is renowned for its lustre and shine. It can be washed at up
to 95 degrees centigrade, dry cleaned and is light fast.
On work wear we generally use a 100% polyester
embroidery thread that withstands bleaching and high wash temperatures.
* Brand names are used for identification
purposes only and the rights of their owners are fully recognised.
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Graphics that suitable for adding to our stock range and made
available to other customers are digitised free of charge. A fixed
digitising and set-up charge is made for creating designs that
are not suitable for adding to our catalogue such as business logos and where customers wish to reserve
designs for their own use . We do however reserve the
right to vary digitising costs for complex designs especially where
only a small number of items are involved, for example, samples. We will
be pleased to provide estimates for digitising and set-up costs in such
instances.
Orders
over £100 can be delivered
free within a 10 mile radius of our base in Stafford, otherwise delivery is
charged at cost.
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Accept One-Off Orders
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We have no minimum order quantity although
prices will reflect the order level especially for non-stock items. |
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What Our Customers Say About Us |
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We
were delighted with our sweatshirts and thank you very much for executing
the order so promptly.
W&E Warwickshire. |
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Thank you for doing the 'Best in Show' ribbons at such short notice.
JS West Midlands. |
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I'd just like to thank you for the order I have received today. The
quality of the clothing and the exact match of the wording was perfect.
AS Leicestershire |
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Many thanks for the ribbon - it's super. Just right.
MP Market Drayton |
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I
must say again that I am pleasantly surprised by the quality for the cost
incurred, thank you.
MC Clitheroe, Lancs |
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Many thanks for speeding this order through for us. I very much
appreciate the excellent customer service.
SLS Kent |
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Fantastic. I have received today and am very pleased with how it
looks. Thanks very much.
AB Surrey |
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I
have received the tiles and as before am very happy with them. Thanks
for your help and great service.
KH County Antrim. |
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Many thanks for your help once more. No doubt we will be in touch
again.
JP Worcestershire. |
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Thank you for your help and excellent communication.
LS Leeds |
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Our Terms and Conditions for the Supply of
Decorated Goods |
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The Boat
Cellar shall not be held responsible for late delivery of goods or
goods lost during delivery and accepts no
liability for direct or consequential loss or damage arising from delay in
delivery. |
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The purchaser is
advised to check all deliveries on receipt as in case of error or defect The Boat
Cellar cannot be held responsible for any loss or consequential loss
arising from such errors or defects. |
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No goods can be
returned or exchanged under any circumstances once decorated unless
defective. |
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All descriptions
and other details provided in relation to goods are subject to
confirmation by The Boat Cellar and may be changed without notice.
All sizes are approximate and are given as a general guidance only.
Colours, shades, materials and sizes of goods may vary to a minor extent
from those quoted. |
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All orders must
be pre-paid before the order is processed unless otherwise agreed by
The Boat Cellar. The title of
goods shall not pass to the purchaser until the sum due under invoice for
those goods is paid in full to The Boat Cellar. The Boat Cellar shall, at its
discretion, levy a charge of 5% above the base rate of the National
Westminster Bank on all monies outstanding after the due date. |
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Any changes to
the decoration requested by the purchaser will only be made to undecorated
items. The items decorated prior to such changes will be charged to
the purchaser. |
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Cancellation of
an order will not be accepted once the decoration process has begun.
Where an order is cancelled prior to any decoration having been done, the purchaser shall
forfeit to The Boat Cellar the cost of any goods acquired by The
Boat Cellar on the purchaser's behalf and the cost of any design work
undertaken. All such goods shall then become the property of the
purchaser. |
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The Boat
Cellar complies with the principles of the Data Protection Act 1998
and only records those customer details that are necessary to
expedite the enquiry or order and undertakes not to make such details
known to any other party. |
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These terms and
conditions do
not infringe upon the statutory rights of the purchaser. |
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The Boat
Cellar reserves the right to amend these terms and conditions without
prior notice. |
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