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The
Boat Cellar
Embroidery and Printware
is a husband and wife partnership that started business supplying
embroidered clothing and printed products with an inland waterways theme to boating and canal
enthusiasts. Since then we have applied our embroidery design expertise to many other
themes and our customers range from individuals, through all types of clubs and
societies, to small businesses and associations throughout the UK.
For
that special occasion we also supply printed ribbons from narrow to sash
widths displaying a message of your choice.
The Boat Cellar is based
in Stafford UK and has no connection with any other business of the same or
similar trading from
outside of the UK.
We are members of the
Federation of Small Businesses.
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Work with our Customers
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Offer Flexible Contact Hours
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Because we undertake all of the
embroidery processes
ourselves from creating the pattern to machine testing
and producing the final product, we are able to ensure that the embroidered
clothing we supply matches your requirements and that the
embroidery designs are suitable for the type of fabric to which they are
being applied.
Advice is given freely
and without obligation.
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Visitors
are welcome to visit our premises at any time during normal working hours of 9.30am
to 4.30pm, Monday to Thursday and at other times by appointment. All
that we ask is that you give us a phone call beforehand to let us know that
you are coming. Samples
of our stock range of garments are available for inspection
along with examples of embroidered clothing, embroidered patches, printed ribbons and
custom printed
products. We also have a comprehensive catalogue of stock embroidery
designs available to view.
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Use only High Quality Products
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Offer Free Digitising
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All of
our clothing is branded and include labels* such as 'Absolute Apparel', 'Dickies', 'Fruit of the Loom',
'Gildan', 'Kustom Kit', 'Jerzees', 'Regatta' and 'Result'.
On
casual wear we use as standard a 100% rayon embroidery
thread that is renowned for its lustre and shine. It can be washed at up
to 95 degrees centigrade, dry cleaned and is light fast.
On work wear we generally use a 100% polyester
embroidery thread that withstands bleaching and high wash temperatures.
* Brand names are used for identification
purposes only and the rights of their owners are fully recognised.
Badge felt is 100% polyester and is machine washable up to 60 degrees
centigrade. Badges or patches can be embroidered using either rayon or
polyester thread depending on the application.
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Graphics and text sized to fit on the left or
right side of the chest are normally digitized free of charge. We
do however reserve the right to make an additional charge for this service if:
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the custom embroidery design is likely to
exceed 12,000
stitches or is complex.
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only single or small numbers of items are
required.
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several different designs are being embroidered
onto each item.
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We will be pleased to provide estimates for
digitising and set-up costs in such instances.
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Give Value on Low Quantity Orders
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For custom embroidered clothing our minimum order quantity
is ONE, but please bear in mind that our prices do reflect the order level
especially for non-stock items where we need to procure small quantities
from our suppliers.
For custom embroidered patches or badges our
minimum order quantity is also ONE. Digitising charges may apply to
orders for less than 20 and an additional set-up charge, dependent on the
stitch count, will be applied to one-offs. |
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What Our Customers Say About Us |
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We
were delighted with our sweatshirts and thank you very much for executing
the order so promptly.
W&E Warwickshire. |
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Thank you for doing the 'Best in Show' ribbons at such short notice.
JS West Midlands. |
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I'd just like to thank you for the order I have received today. The
quality of the clothing and the exact match of the wording was perfect.
AS Leicestershire |
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Many thanks for the ribbon - it's super. Just right.
MP Market Drayton |
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I must say again that I am pleasantly surprised by the quality for the cost
incurred, thank you.
MC Clitheroe, Lancs |
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Many thanks for speeding this order through for us. I very much
appreciate the excellent customer service.
SLS Kent |
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Fantastic. I have received today and am very pleased with how it
looks. Thanks very much.
AB Surrey |
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I
have received the tiles and as before am very happy with them. Thanks
for your help and great service.
KH County Antrim. |
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Many thanks for your help once more. No doubt we will be in touch
again.
JP Worcestershire. |
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Thank you for your help and excellent communication.
LS Leeds |
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Thank you so much for my badges, they are
excellent quality.
NP Aberdeen |
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Picked up the polo shirts this weekend, the
embroidery looks absolutely fantastic.
TW Bedford |
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Many thanks for order - very pleased - detail in the embroidery is amazing.
Will recommend you.
NA Powys |
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Arrived safely today. They are superb.
The boat colours and the style of writing are exactly right. Many
thanks for all your help and your great customer service.
ML Preston Brook |
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Our Terms and Conditions for the Supply of
Decorated Goods |
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The Boat
Cellar shall not be held responsible for late delivery of goods or
goods lost during delivery and accepts no
liability for direct or consequential loss or damage arising from delay in
delivery. |
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The purchaser is
advised to check all deliveries on receipt as in case of error or defect The Boat
Cellar cannot be held responsible for any loss or consequential loss
arising from such errors or defects. |
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No goods can be
returned or exchanged under any circumstances once decorated unless
defective. |
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All descriptions
and other details provided in relation to goods are subject to
confirmation by The Boat Cellar and may be changed without notice.
All sizes are approximate and are given as a general guidance only.
Colours, shades, materials and sizes of goods may vary to a minor extent
from those quoted. |
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All orders must
be pre-paid before the order is processed unless otherwise agreed by
The Boat Cellar. The title of
goods shall not pass to the purchaser until the sum due under invoice for
those goods is paid in full to The Boat Cellar. The Boat Cellar shall, at its
discretion, levy a charge of 5% above the base rate of the Co-operative Bank on all monies outstanding after the due date. |
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Any changes to
the decoration requested by the purchaser will only be made to undecorated
items. The items decorated prior to such changes will be charged to
the purchaser. |
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Cancellation of
an order will not be accepted once the decoration process has begun.
Where an order is cancelled prior to any decoration having been done, the purchaser shall
forfeit to The Boat Cellar the cost of any goods acquired by The
Boat Cellar on the purchaser's behalf and the cost of any design work
undertaken. All such goods shall then become the property of the
purchaser. |
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The Boat
Cellar complies with the principles of the Data Protection Act 1998
and only records those customer details that are necessary to
expedite the enquiry or order and undertakes not to make such details
known to any other party. |
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These terms and
conditions do
not infringe upon the statutory rights of the purchaser. |
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The Boat
Cellar reserves the right to amend these terms and conditions without
prior notice. |
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