The Boat Cellar UK

Cricketer embroidery

TBC Specialised Embroidery is a husband and wife partnership that started business supplying embroidered clothing and giftware with an inland waterways theme to boating and canal enthusiasts. Since then we have applied our design expertise to many other themes and our customers range from individuals, through all types of clubs and societies, to small businesses and associations.

Work with our Customers

Offer Flexible Contact Hours

Because we undertake all of the embroidery processes ourselves from creating the pattern to machine testing and producing the final product, we are able to ensure that the garments we provide match your requirements and that the embroidery design is suitable for its intended application.

Advice is given freely and without obligation.

Visitors are welcome to our premises at any time during normal working hours of 9.30am to 4.30pm, Monday to Thursday and at other times by appointment. Samples of our stock range of polos, sweats and fleeces are available for inspection along with examples of embroidery, printed ribbons and sublimation printed products, plus our catalogue of stock designs.

Use only High Quality Products

Offer Free Digitising & Local Delivery

All of our clothing is branded and include labels* such as 'Fruit of the Loom', 'Gildan', 'Henbury', Kustom Kit', 'Jerzees', 'Result' and 'Uneek'.

On casual wear we use as standard a 100% rayon embroidery thread that is renowned for its lustre and shine. It can be washed at up to 95 degrees centigrade, dry cleaned and is light fast.

On work wear we generally use a 100% polyester embroidery thread that withstands bleaching and high wash temperatures.

* Brand names are used for identification purposes only and the rights of their owners are fully recognised.

Graphics that suitable for adding to our stock range and made available to other customers are digitised free of charge. A fixed digitising and set-up charge is made for creating designs that are not suitable for adding to our catalogue such as business logos and where customers wish to reserve designs for their own use . We do however reserve the right to vary digitising costs for complex designs especially where only a small number of items are involved, for example, samples. We will be pleased to provide estimates for digitising and set-up costs in such instances.

Orders over £100 can be delivered free within a 10 mile radius of our base in Stafford, otherwise delivery is charged at cost.

Accept One-Off Orders

We have no minimum order quantity although prices will reflect the order level especially for non-stock items.

What Our Customers Say About Us

We were delighted with our sweatshirts and thank you very much for executing the order so promptly.

W&E Warwickshire.

Thank you for doing the 'Best in Show' ribbons at such short notice.

JS West Midlands.

I'd just like to thank you for the order I have received today. The quality of the clothing and the exact match of the wording was perfect.

AS Leicestershire

Many thanks for the ribbon - it's super. Just right.

MP Market Drayton

I must say again that I am pleasantly surprised by the quality for the cost incurred, thank you.

MC Clitheroe, Lancs

Many thanks for speeding this order through for us. I very much appreciate the excellent customer service.

SLS Kent

Fantastic. I have received today and am very pleased with how it looks. Thanks very much.

AB Surrey

I have received the tiles and as before am very happy with them. Thanks for your help and great service.

KH County Antrim.

Many thanks for your help once more. No doubt we will be in touch again.

JP Worcestershire.

Thank you for your help and excellent communication.

LS Leeds

Our Terms and Conditions for the Supply of Decorated Goods

	The Boat Cellar shall not be held responsible for late delivery of goods or goods lost during delivery and accepts no liability for direct or consequential loss or damage arising from delay in delivery.
	The purchaser is advised to check all deliveries on receipt as in case of error or defect The Boat Cellar cannot be held responsible for any loss or consequential loss arising from such errors or defects.
	No goods can be returned or exchanged under any circumstances once decorated unless defective.
	All descriptions and other details provided in relation to goods are subject to confirmation by The Boat Cellar and may be changed without notice. All sizes are approximate and are given as a general guidance only. Colours, shades, materials and sizes of goods may vary to a minor extent from those quoted.
	All orders must be pre-paid before the order is processed unless otherwise agreed by The Boat Cellar. The title of goods shall not pass to the purchaser until the sum due under invoice for those goods is paid in full to The Boat Cellar. The Boat Cellar shall, at its discretion, levy a charge of 5% above the base rate of the National Westminster Bank on all monies outstanding after the due date.
	Any changes to the decoration requested by the purchaser will only be made to undecorated items. The items decorated prior to such changes will be charged to the purchaser.
	Cancellation of an order will not be accepted once the decoration process has begun. Where an order is cancelled prior to any decoration having been done, the purchaser shall forfeit to The Boat Cellar the cost of any goods acquired by The Boat Cellar on the purchaser's behalf and the cost of any design work undertaken. All such goods shall then become the property of the purchaser.
	The Boat Cellar complies with the principles of the Data Protection Act 1998 and only records those customer details that are necessary to expedite the enquiry or order and undertakes not to make such details known to any other party.
	These terms and conditions do not infringe upon the statutory rights of the purchaser.
	The Boat Cellar reserves the right to amend these terms and conditions without prior notice.