Page Finder

The Boat Cellar Embroidery and Printware

is a husband and wife partnership that started business supplying embroidered clothing and printed products with an inland waterways theme to boating and canal enthusiasts. Since then we have applied our embroidery design expertise to many other themes and our customers range from individuals, through all types of clubs and societies, to small businesses and associations throughout the UK. TBC Embroidery and Printware are members of the FSB For that special occasion we also supply printed ribbons from narrow to sash widths displaying a message of your choice.

The Boat Cellar is based in Stafford UK and has no connection with any other business of the same or similar trading from outside of the UK.

We are members of the Federation of Small Businesses.

Our Aim Is To:

Work with our Customers

Offer Flexible Contact Hours

Because we undertake all of the embroidery processes ourselves from creating the pattern to machine testing and producing the final product, we are able to ensure that the personalised clothing we supply matches your requirements and that the custom embroidery designs are suitable for the type of fabric to which they are being applied.

Advice is given freely and without obligation.

Customers are welcome to visit our premises at any time during normal working hours of 9.30am to 4.30pm, Monday to Thursday and at other times by appointment. All that we ask is that you give us a phone call beforehand to let us know that you are coming. Samples of our stock range of garments are available for inspection along with examples of embroidered clothing, embroidered patches, printed ribbons and printed coasters and other products. We also have a comprehensive catalogue of stock embroidery designs available to view.

Use only High Quality Products

Offer Free Digitising

All of our clothing is branded and include labels* such as 'Absolute Apparel', 'Dickies', 'Fruit of the Loom', 'Gildan', 'Kustom Kit', 'Jerzees', 'Regatta' and 'Result'.

On casual wear we use as standard a 100% rayon embroidery thread that is renowned for its lustre and shine. It can be washed at up to 95 degrees centigrade, dry cleaned and is light fast.

On work wear we generally use a 100% polyester embroidery thread that withstands bleaching and high wash temperatures.

* Brand names are used for identification purposes only and the rights of their owners are fully recognised.

Badge felt is 100% polyester and is machine washable up to 60 degrees centigrade. Badges or patches can be embroidered using either rayon or polyester thread depending on the application.

Graphics and text sized to fit on the left or right side of the chest are normally digitized free of charge. We do however reserve the right to make an additional charge for this service if:

	the custom embroidery design is likely to exceed 12,000 stitches or is complex.
	only single or small numbers of items are required.
	several different designs are being embroidered onto each item.

We will be pleased to provide estimates for digitising and set-up costs in such instances.

Give Value on Low Quantity Orders

For personalised clothing our minimum order quantity is ONE, but please bear in mind that our prices do reflect the order level especially for non-stock items where we need to procure small quantities from our suppliers.

For custom embroidered patches or badges our minimum order quantity is also ONE. Digitising charges may apply to orders for less than 20 and an additional set-up charge, dependent on the stitch count, will be applied to one-offs.

*What Our Customers Say About Us*
We were delighted with our sweatshirts and thank you very much for executing the order so promptly. W&E Warwickshire.		Thank you for doing the 'Best in Show' ribbons at such short notice. JS West Midlands.
I'd just like to thank you for the order I have received today. The quality of the clothing and the exact match of the wording was perfect. AS Leicestershire		Many thanks for the ribbon - it's super. Just right. MP Market Drayton
I must say again that I am pleasantly surprised by the quality for the cost incurred, thank you. MC Clitheroe, Lancs		Many thanks for speeding this order through for us. I very much appreciate the excellent customer service. SLS Kent
Fantastic. I have received today and am very pleased with how it looks. Thanks very much. AB Surrey		I have received the tiles and as before am very happy with them. Thanks for your help and great service. KH County Antrim.
Many thanks for your help once more. No doubt we will be in touch again. JP Worcestershire.		Thank you for your help and excellent communication. LS Leeds
Thank you so much for my badges, they are excellent quality. NP Aberdeen		Picked up the polo shirts this weekend, the embroidery looks absolutely fantastic. TW Bedford
Many thanks for order - very pleased - detail in the embroidery is amazing. Will recommend you. NA Powys		Arrived safely today. They are superb. The boat colours and the style of writing are exactly right. Many thanks for all your help and your great customer service. ML Preston Brook

Our Terms & Conditions

	The purchaser is advised to check all deliveries on receipt as in case of error or defect The Boat Cellar cannot be held responsible for any loss or consequential loss arising from such errors or defects.
	No goods can be returned or exchanged under any circumstances once decorated unless defective or incorrectly supplied.
	All descriptions and other details provided in relation to goods are subject to confirmation by The Boat Cellar and may be changed without notice. All sizes are approximate and are given as a general guidance only. Colours, shades, materials and sizes of goods may vary to a minor extent from those quoted.
	All orders must be pre-paid before the order is processed unless otherwise agreed by The Boat Cellar. The title of goods shall not pass to the purchaser until the sum due under invoice for those goods is paid in full to The Boat Cellar. The Boat Cellar shall, at its discretion, levy a charge of 5% above the base rate of the Co-operative Bank on all monies outstanding after the due date.
	Any changes to the decoration requested by the purchaser will only be made to undecorated items. The items decorated prior to such changes will be charged to the purchaser.
	Cancellation of an order will not be accepted once the decoration process has begun. Where an order is cancelled prior to any decoration having been done, the purchaser shall forfeit to The Boat Cellar the cost of any goods acquired by The Boat Cellar on the purchaser's behalf and the cost of any design work undertaken. All such goods shall then become the property of the purchaser.
	The Boat Cellar complies with the principles of the Data Protection Act 1998 and only records those customer details that are necessary to expedite the enquiry or order and undertakes not to make such details known to any other party.
	These terms and conditions do not infringe upon the statutory rights of the purchaser.
	The Boat Cellar Embroidery & Printware reserves the right to amend these terms and conditions without prior notice.